✅ Returns

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  You may request a return within 30 days of receiving your order.
  
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  Items must be unused, unassembled, and in original packaging.
  
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  Due to the nature of DIY kits, assembled or partially assembled items cannot be returned.

💳 Refunds

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  Once your return is received and inspected, we’ll notify you of the approval status.
  
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  Approved refunds will be processed back to your original payment method within 5–10 business days.
  
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  Original shipping costs are non-refundable.
  

🚚 Return Shipping

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  Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
  
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  We recommend using a trackable shipping service for returns.
  

📦 Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item:

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  Please contact us within 48 hours of delivery
  
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  Include photos or videos of the issue
  
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  We’ll arrange a replacement or full refund at no extra cost
  

📩 How to Start a Return

To request a return or report an issue, contact us at:

📧 Email: support@kdga-diy.com

Please include:

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  Order number
  
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  Reason for return
  
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  Photos (if applicable)
  

💛 Final Note

Each KDGA DIY kit is carefully prepared and quality-checked before shipping. We truly appreciate your patience and support of our creative community.

❌ Non-Returnable Items

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  Products that have been used, assembled, or damaged after delivery
  
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  Items returned without original packaging or missing parts
  
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  Sale or clearance items (if applicable)